Your Facility Never Looked So Good.

ICCOM is a dynamic, innovative contract cleaning company with a tradition of thinking outside the box.


ICCOM's vision: to be the finest professional cleaning provider in our region by offering our clients:


ICCOM Service, Inc.

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"Have peace of mind knowing your facility is in good hands with ICCOM."

Michael A. Medeiros

President

Boston, Massachusetts, USA
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ICCOM is a locally owned family business, not a faceless national organization .

ICCOM is a locally owned and operated family business, not a franchise or a giant national, faceless organization. It was founded in 1987 by Antonio Medeiros with the goal of delivering superior professional cleaning at an affordable price.


ICCOM is a privately held corporation, under the leadership of Mr. Michael Medeiros, the son of our founder. Michael has over 15 years of hands-on experience with ICCOM and is passionate about upholding our vision.


About Us

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Our Services

Hand cleaning white wall

wall washing

Disinfection and Cleaning by Cleaning Staff

clean room services

floor care machine

special floor maintenance

Construction Worker Cleans Up Drywall Demolition

Post construction cleanup

Window Cleaning

window washing

Luxurious Hotel Lobby

common area cleaning

Cleaning lady with cleaning products .

Day porter and matron services

Housekeeper Cleaning Lights

light fixture cleaning & relamping

Steam Carpet Cleaning Process

carpet shampooing

cleaning company cleans the mattress. General cleaning of the mattress

upholstery shampooing

Cleaning Equipments

daily/nightly janitorial services

Flooded basement cleanup

emergency flood & fire damage services

Our Customers

ICCOM serves a diverse cross-section of businesses, Including:

Retail outlets

biotech firms

large office parks

medical institutions

Financial institutions

apartment complexes

Corporate headquarters

educational institutions

Property management

software companies

Professional Service Companies

we provide services within 25 miles of the greater boston area

Contact us today!

Contact Us

How to Reach Us

01

By Phone or Email

(781) 393-0334

ICCOMinc@AOL.com

02

Fill out a form to have our team contact you

03

Already a customer? We'd love to hear from you.

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Why ICCOM

Features and Benefits

  • Every client is our most important client


  • Direct and immediate response to emergencies and special requests


  • Community knowledge and involvement


  • Clients receive personal attention from ICCOM’s president and CEO


  • Local decision-making process


We are a locally owned and operated business, not a franchise or a giant national, faceless organization.

Delivering superior professional cleaning services at an affordable price since 1987.

  • You are dealing with an established company


  • We offer vast experience in our industry


  • We are a company with a stable and solid ownership


We offer a complete line of janitorial services and are experts in our profession.

  • Cleaning is all we do, and we do it right


  • All services are performed by ICCOM’s employees, not sub-contractors


  • We do not dilute our expertise by branching out into other industries


Have Peace of Mind knowing your facility is in good hands

High Customer Retention Rate

Industry-leading 96% contract renewal rate


Loyal Workforce

Under 30% turn-over rate in the most recent year compared to our industry average of 300%


Unmatched Safety Record

No General liability claims in over 30 years of service

1 Worker's compensation claim in over 30 years of service

Contact us today!

Why ICCOM

One of a Kind

Your company is unique and demands a cleaning service provider that is constantly innovating to meet the changing needs of today’s dynamic businesses-like yours. Our aim is to empower you to choose the level of service that best meets your unique needs.


The conventional process of asking questions, touring the facility, gathering information, and applying industry expertise to create a specifications program is a noble attempt to develop a cleaning program for janitorial service consumers. And for some clients this is an adequate and acceptable practice.


We at ICCOM, however, are not willing to settle for adequate or acceptable practices. Therefore, we improved and expanded the conventional process enabling our clients to easily and fully customize their cleaning specifications program.


We call it the “One of a Kind” customized facility cleaning specifications program.


Our role is to provide you with our innovative tools, and work with you every step of the way, to customize your cleaning specifications plan. We actually listen, and when appropriate offer expert advice, suggestions, and recommendations on creative ways to control costs, generate value, and identify and cut waste.

Adaptability is an indispensable aspect of our “One of a Kind” customized cleaning specifications plan. In fact, you can easily modify your plan at any time to reflect your changing needs. The point is, you are in control of choosing the level of service that is right for you.


We believe that by inviting you to actively participate in our specifications design process will result in a fully customized program that represents the greatest value to you.



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Defining Value

At ICCOM, value starts with the creation of your “One of a Kind” cleaning specification plan, and culminates with an organization-wide approach to support and execute your unique cleaning program.


To design a cleaning program that represents the greatest value to you, we must implement the most efficient and effective policies and procedures to deliver the level of service you choose on budget.


The following fundamental principles help us identify value:


1. Customization: empowering you to choose the level of service that is right for you. Labor costs represent over 65% of the cleaning budget. Therefore, we believe it is essential to custom tailor a cleaning program to suit your needs, eliminating any unwanted expensive labor time.


2. Implementation: carrying out the program with hand-picked, motivated, fully-trained professionals and a comprehensive quality control program to maintain ICCOM’s high service standards at your site.


3. Partnership: developing a productive, open and friendly working relationship. ICCOM is always available to you as a resource that you can count on and consult with for industry expertise, and to answers all your questions and offer advice, suggestions and recommendations on an ongoing basis.


4. Infrastructure: Our commitment to value extends into our corporate structure, where we have instituted policies for fostering a management environment that promotes low employee turnover, providing effective management, not layers of management bureaucracy, selecting the most effective and efficient supplies and equipment specifically suited to each facility, and implementing water and energy conservation programs etc.


The goal is to apply our fundamental principles to generate value and get the most out of your cleaning budget.

Why ICCOM

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Why ICCOM

The Power of Innovation

For almost four decades, innovation has played a key role in the development, and implementation of ICCOM’s programs, policies and practices. Due to our entrepreneurial spirit, our company is perfectly positioned to continue benefiting from innovation in the years ahead.


We have the confidence and determination to think outside-the-box, the curiosity and humility to listen and learn, and the understanding that opportunities to innovate are present everywhere, every single day.


BROADENING OUR HORIZONS


We are constantly seeking new information that facilitate innovation. This information may come from upper management brain storming sessions, front-line supervisors, janitors, our vendors, trade shows, industry associations, both private and not-for profit, competitors, other industries, and most importantly you, the janitorial service consumer.


We are convinced that any new information, technique or idea that can be used to improve the design or delivery of a professional cleaning service, is an asset to us and can only serve to enrich our extensive knowledge of the cleaning service industry.


We are always eager to adopt new processes and implement new practices which have been proven to achieve the following:


      • Create a safer work environment.
      • Create a healthier work environment.
      • Improve the quality of service.
      • Reduce costs.
      • Do all of the above.


INNOVATION is a work in progress, it is never complete. We are continuously experimenting with and introducing new thinking, fresh ideas, and different angles to develop the newest innovation and stay ahead of our competitors.


Why ICCOM

True Green

ICCOM’s “TRUE GREEN” cleaning program represents the latest in eco-friendly cleaning services, with the goal of accomplishing the following objectives:


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Objectives

1. A SAFE AND HEALTHY WORK ENVIRONMENT


Improve your building’s indoor air quality and offer a healthier work environment for all its occupants, increasing employee morale and productivity, and reducing absenteeism.


Our “True Green” cleaning program improves air quality by using proper cleaning and preventive methods to reduce pollutants and contaminants, and carefully choosing the safest available cleaning products and equipment in order to minimize human exposure to toxic chemicals.


2. AN ECOLOGICALLY FRIENDLY WORK ENVIRONMENT


Reduce our collective environmental footprint by using green seal certified or environmentally preferable cleaning products and green label equipment to effectively clean your workplace without harming the environment.


Our “True Green” cleaning program employs procedures and practices that conserve water and energy use at your facility, and we implement an effective recycling program that promotes a spirit of cooperation among our cleaning staff and everyone at your facility in creating a greener world.


3. A LEED-EB CERTIFIED WORK ENVIRONMENT


Reach LEED-EB certification. For those interested in pursuing the LEED-EB certification, our “True Green” cleaning program enables you to take an important step toward achieving that goal. An effective green cleaning program can contribute up to 14 points, representing over 40% of the points required for basic certification.